Hacha Mecha Restaurant

Unit E-G-08, Ground Floor TREC 436 Jalan Tun Razak 50400 Kuala Lumpur Malaysia

#Hachamechakl, a contemporary Japanese gastrobar is surely set to become one of the most voguish dining pads on the strip in TREC, KL. Join us!

  • voneats.com
  • 2016-08-29 00:00:00+00:00
Unagi Tamage Donburi - This was extremely disappointing - the unagi has a lot of bones. So many that we had to page the staff to inform them of this situation. The staff only said "it's normal to be like that". I'm not sure if they are trained to speak that way, but that's certainly not right. Also, there was no offer to change / remove it off the bill for such a amateur mistake. For an upscale restaurant, bones should be completely removed. If not don't serve it at all. I complained via Instagram and the handler responded with a more positive note - to prepare another bowl on the house the next time I return. This is a great way to let us know that they can do better than that. I haven't actually gone back for food every since - maybe next time. Thanks for handling it well!